tag:blogger.com,1999:blog-35780097.post391450505925971357..comments2024-01-23T01:35:03.168-08:00Comments on Srinivas Padma: Personal Musings on Life, Growth, and Connections: Rude British callers upset Indian call centre workersPadmasrihttp://www.blogger.com/profile/13772615666268853527noreply@blogger.comBlogger10125tag:blogger.com,1999:blog-35780097.post-74967509698898408652011-07-08T09:56:53.799-07:002011-07-08T09:56:53.799-07:00"Rude British callers upset Indian call centr..."Rude British callers upset Indian call centre workers".<br /><br />Good!Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-35780097.post-24240339302993949982011-03-22T12:38:30.453-07:002011-03-22T12:38:30.453-07:00I find the canned scrips which are inviolable. The...I find the canned scrips which are inviolable. There is no personal introduction and present themselves as a corporate edifice or some western name. When the contact is made in this manner my response is usually colourful but remains eloquent and florid using my knowledge of street Indo-Aryan and Dravidian uttering. I am not sorry that speaking to someone raises their risk of stroke and heart attack. I consider it a bit of gandmasti. Here is a suggestion, why not destroy the reputation and piracy of these corporations in our calls and admit they are cha cha chod?Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-35780097.post-15189547121975540482010-02-02T07:08:49.325-08:002010-02-02T07:08:49.325-08:00Good day, sun shines!
There have were times of tro...Good day, sun shines!<br />There have were times of troubles when I didn't know about opportunities of getting high yields on investments. I was a dump and downright pessimistic person. <br />I have never imagined that there weren't any need in large starting capital.<br />Now, I feel good, I begin to get real money. <br />It's all about how to choose a proper partner who utilizes your money in a right way - that is incorporate it in real deals, parts and divides the profit with me.<br /><br />You can get interested, if there are such firms? I'm obliged to tell the truth, YES, there are. Please be informed of one of them:<br />http://theinvestblog.com [url=http://theinvestblog.com]Online Investment Blog[/url]Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-35780097.post-57720224912224345572010-01-29T08:46:14.035-08:002010-01-29T08:46:14.035-08:00What a great last post, its nice to see some balan...What a great last post, its nice to see some balanceAnonymousnoreply@blogger.comtag:blogger.com,1999:blog-35780097.post-50157263591679849712009-06-21T09:37:17.453-07:002009-06-21T09:37:17.453-07:00i also work in a call center and our clients are f...i also work in a call center and our clients are from the UK. from my experience they are polite, actually more polite than americans, and they only get irate if they are treated unfairly. though i, most of the itme, compromise with them, and they do not get irate anymore. i am not into sales, and more into customer service. i think, british or not, you will only get irate if you are provoked.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-35780097.post-6138637420781313082009-05-10T00:57:00.000-07:002009-05-10T00:57:00.000-07:00I agree with Matt. I too have had the same kind of...I agree with Matt. I too have had the same kind of experience.<br /><br />They first call you and lick your feet if they feel you will buy and if you say "I am not interested" they start abusing you in there mother-tongue.<br /><br />Its not fair.<br /><br />Adi.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-35780097.post-31532233109449552182008-08-01T15:20:00.000-07:002008-08-01T15:20:00.000-07:00I totally agree I have up to 3 calls a day from 3g...I totally agree I have up to 3 calls a day from 3g who use the sales pitch is Mrs Turner there, when I say no she does not live at this address they try to sell to me. I've told them I'm not interested but they then get rude and abusive. My cousin has had the same problem and the lady at the Indian call centre kept ringing their house and swearing at himself and his wife both of us are registered with TPS but these calls still get through. We have both contacted 3g to be told its nothing to do with them, something needs doing about these Indian call centre staff as they don't seem to be able to take no for an answer.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-35780097.post-56961034952708950242008-06-23T02:36:00.000-07:002008-06-23T02:36:00.000-07:00Anju: I don't know if that is a response to my pos...Anju: I don't know if that is a response to my post or not. I am not complaining about the customers abusive language rather the call centre workers. These workers are making outbound sales calls to unlisted numbers.<BR/><BR/>If someone calls me a stupid as*hole simply because I won't buy their product, it is unlikely that I would or any other person would say <BR/><BR/>"you should not use rude language. If you continue, I will have to hang up the phone".Unknownhttps://www.blogger.com/profile/08635499161924374839noreply@blogger.comtag:blogger.com,1999:blog-35780097.post-75527515231456428692008-06-23T02:27:00.000-07:002008-06-23T02:27:00.000-07:00It might be possible that the caller be someone wh...It might be possible that the caller be someone who uses swear words or rude language, it is best to be direct and say "you should not use rude language. If you continue, I will have to hang up the phone." I have found this generally helps the situation. If the caller is a frequent customer, you must determine if you want to keep them as a customer if they continue the abuse of the agents. You may wish to have this person always transferred to a supervisor if it is someone that cannot be lost as a customer.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-35780097.post-26405068462241041112008-06-18T08:01:00.000-07:002008-06-18T08:01:00.000-07:00I keep seeing the statement that we are rude and u...I keep seeing the statement that we are rude and upset indian call centre workers.<BR/><BR/>In my experience the only rudeness that has ever been displayed is a retalitory act in defence of ourselves.<BR/><BR/>I had a call from a "3com" trying to sell me a 3G phone. I told them numerous times I wasn't interested. And he kept on pushing and pushing, I eventually asked to be put thorugh to a manager. He told me he was the manager of the call centre and that I was a complete as*hole and c*nt. When I said pardon me! He then told me how I didn't understand English and that he could speak it far better than I could.<BR/><BR/>So what did I do? I verbally tore him to shreds. It is exactly what he deserved. <BR/><BR/>How about writing an article how rude money grabbing Indians call us at home on a TPS listed number. Then attack us for not wanting to buy into their ridiculous con of a deal!<BR/><BR/>Wake up in MOST cases they get what they deserve!Unknownhttps://www.blogger.com/profile/08635499161924374839noreply@blogger.com